Consulting Project
A major challenge for food and beverage manufacturers is keeping up with changing consumer preferences while staying cost-competitive.
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Deal With Customers Complaints and Concerns
The well-known proverb among all those associated with restaurants is, “The Customer is Always Right.” Any consumer problem or question should be resolved as soon as possible. Customers, on the other hand, tend to air their grievances on social media sites in today’s digital world. However, if a customer posts a complaint on the internet, management should be quick to respond and respond with politeness and courtesy.